About us
OUR STORY
How our journey started
Oliver Greifenstein
Owner & Managing Director
In the late 80´s Oliver Greifenstein started a management training at the Royal Lancaster Hotel in London, followed by several positions in different fields within the travel industry e.g. as Team Manager for American Express Platinum/Centurion Card Travel Service, Regional Sales Manager for Air Mauritius and Director Leisure Sales Germany, Austria and Switzerland for Accor Hotels & Resorts.
Oliver’s capability to develop and maintain customer business relations is legendary and well recognized in the industry. Over the years promotions and events organized by Oliver are on the top ‘must attend’ list and proves his targeted approach valued by high yield travel agents and tour operators who require to stay highly informed.
His strong and established network ensures that roomservice deluxe can react and fine tune its activities in the leisure market on time.
OUR PROMISE
Your sustainable grow is our goal
With over 30 years of experience in international travel, hospitality, and sales, our team understands the nuances of the German-speaking markets and the needs of upscale hotel and DMC clients.
OUR MISSION
To provide practical and impactful sales and marketing support that aligns with our clients’ brand standards and business objectives. We aim to develop innovative approaches that deliver measurable results, helping our partners expand their reach and increase their revenue.
OUR VISION
To be a reliable partner for hotel, hotel groups and DMCs seeking to navigate and succeed in today’s competitive hospitality landscape by offering tailored strategies and dedicated support in the DACH region.
OUR PARTNERS
Trusted companies
